成都航空有限公司（以下簡稱為“成航”或“我們”）承諾尊重并保護您的個人隱私權(quán)利。本隱私聲明旨在向您說明我們是誰，我們?nèi)绾问占?、分享和使用您的個人信息，以及您如何行使您的個人隱私權(quán)利。本隱私聲明適用于我們通過成都航空官方網(wǎng)站http://m.cxbscp.com/（“網(wǎng)站”）、收集的個人信息以及您通過任何官方渠道購買、使用我們的服務(wù)（“服務(wù)”）時，比如向我們預(yù)訂行程時，我們所收集的個人信息

如果您對我們對您個人信息的使用有任何疑問或顧慮，請通過本隱私聲明底部所示聯(lián)系方式聯(lián)系我們。

本隱私聲明將幫助您了解以下內(nèi)容：

一、我們收集的個人信息以及原因

二、我們與誰分享您的個人信息？

三、我們使用您個人信息的規(guī)則

四、處理個人信息的法律依據(jù)

五、 Cookies以及同類技術(shù)

六、我們?nèi)绾伪Ｕ夏膫€人信息安全

七、數(shù)據(jù)保留

八、您的數(shù)據(jù)保護權(quán)利

九、《隱私聲明》的更新

十、如何聯(lián)系我們

一、我們收集的個人信息以及原因

個人信息是指以電子或者其他方式記錄的能夠單獨或者與其他信息結(jié)合識別特定自然人身份或者反映特定自然人活動情況的各種信息。

個人敏感信息是指一旦泄露、非法提供或濫用可能危害人身和財產(chǎn)安全，極易導(dǎo)致個人名譽、身心健康受到損害或歧視性待遇等的個人信息。

我們可能收集您的個人信息，這些個人信息會大致分為以下幾類

（一）您自愿提供的信息：

我們會請您自愿提供下列個人信息并用于以下具體目的（如果您不提供相關(guān)信息，我們可能無法向您提供某些服務(wù)，或者服務(wù)質(zhì)量會有所下降）：

(1)您的身份證件信息，如姓名、性別、出生日期、證件類型（如身份證、軍官證、警官證、士兵證、港澳居民居住證、臺灣居民居住證、有效護照和其他證件）、證件簽發(fā)地、有效期及號碼、國籍、聯(lián)系人信息（姓名、電話、電子郵箱）。

此類信息可能用于處理及管理我們預(yù)留機位及/或預(yù)訂旅游服務(wù)；處理任何行李或損失索償；在提供任何服務(wù)及產(chǎn)品前，確認及核實身份；

（2）聯(lián)系方式，如您的姓名、郵寄地址、電話號碼、電子郵件地址、傳真號碼。此類信息可能用于提供客戶服務(wù)或在線服務(wù)、貨運服務(wù)；管理由我們舉辦或代表我們舉辦的比賽和抽獎活動；發(fā)送營銷資訊（如優(yōu)惠和推廣活動）和附加服務(wù)消息（如保險、酒店、接送機、餐食等）；

（3）官網(wǎng)注冊會員信息，如會員賬號、密碼、會員賬戶內(nèi)的個人信息、會員聯(lián)系方式等，用于獲取飛行常旅客會籍及飛行里程數(shù)使用、郵寄紙質(zhì)版的會員卡、參與會員活動、享受會員手冊中的服務(wù)；

（4）航班信息，如航班日期、行程、座位號、旅客類型（嬰兒、兒童、傷殘軍警、成人、無陪老人、特殊旅客等），為您提供其他機場及旅游相關(guān)服務(wù)，例如免稅銷售及旅游套票；

（5）在線支付信息，如銀行訂單號、支付方式、支付金額、銀行卡號、寄送賬單或行程單的地址信息；

（6）有助于改進旅行服務(wù)或其他服務(wù)的信息，如旅客職位、特殊服務(wù)需求、個人喜好（餐食、座位以及語言）；

我們使用這些個人信息為您的旅行提供便利，為您提供其他商品和服務(wù)，并向您提供關(guān)于我們的信息。我們向您征詢的個人信息及其原因?qū)⒃谖覀兿蚰髟兡鷤€人信息的時候向您明示。

您提供的部分信息可能包含敏感信息，比如健康信息或您的種族、民族等信息，我們將這些信息用于提升我們?yōu)槟峁┑姆?wù)以及保護您的切身利益。在我們征詢您的敏感個人信息時，我們將征求您的同意。

（二）我們自動收集的信息：

當您訪問我們的網(wǎng)址時，我們可能會自動地從您的設(shè)備中收集您的某些信息，包括您的網(wǎng)絡(luò)請求、IP地址、瀏覽器類型、瀏覽器使用的語言、請求的日期和時間、瀏覽器型號設(shè)備型號、唯一設(shè)備識別號、廣泛地理位置（例如，國家或者城市級別的位置）的信息，以及其他的技術(shù)信息。我們也可能收集有關(guān)您的設(shè)備如何與我們的網(wǎng)站交互的信息，包括您訪問的網(wǎng)頁和點擊的鏈接。

收集這些信息使得我們更好的理解我們網(wǎng)站的訪客、他們來自何處，以及他們對我們網(wǎng)站上的何種內(nèi)容感興趣。我們將這些信息用于內(nèi)部分析之目的，以提升我們網(wǎng)站的水平和對訪客的相關(guān)性。

這些信息中的一部分，可能是通過使用cookie和同類技術(shù)收集的，請見下方所述“Cookies和同類技術(shù)”。

（三）我們從第三方處獲得的信息:

我們可能會不時地從第三方處收取有關(guān)您的個人信息，但這只發(fā)生在，我們確認這些第三方已經(jīng)獲得您的同意，或者第三方依法被許可或被要求向我們披露您的個人信息的情況下。

我們從第三方處收集的信息，涵蓋了專業(yè)旅行機構(gòu)和其他協(xié)助訂票和安排旅程的信息。我們將這些從第三方處收集的信息用于為您提供服務(wù)，以及用于保證我們所掌握的關(guān)于您的相關(guān)記錄的準確性。

一般而言，我們僅會將收集到的您的個人信息，用于本隱私聲明中所描述的目的，或用于我們在收集您的個人信息時向您解釋的目的。然而，如果適用的數(shù)據(jù)保護法律允許，我們也可能將您的個人信息用于與此前描述不同的其他目的（例如：為公共利益之存檔目的，科學或歷史研究之目的，或統(tǒng)計之目的）。 我們收集和使用您的個人信息的目的還可能包括：向用戶提供產(chǎn)品和服務(wù)，審計、調(diào)研和分析以改善我們的服務(wù)，確保我們網(wǎng)絡(luò)的技術(shù)運行，開發(fā)新服務(wù)。我們僅會以本條款所列明的目的和方式收集、使用個人信息。

二、我們與誰分享您的個人信息

我們可能會向以下主體披露或分享您的信息：

成都航空有限公司及其下屬公司、第三方服務(wù)提供商以及為我們提供數(shù)據(jù)處理服務(wù)的合作方（例如：為完成我們的服務(wù)而提供支持，或提供較好的功能或幫助來提高我們網(wǎng)站的安全性）；或按本隱私聲明所描述的目的，或我們在收集您的個人信息時通知您的用途，以其他方式處理個人信息的合作方

向其他航空公司，如聯(lián)運和代碼共享的合作方，以向您提供例如機場貴賓休息室，協(xié)助承運或在您的旅程發(fā)生中斷時幫助重新訂票等服務(wù)。我們只會在履行與您之間的合同所需范圍內(nèi)與其他航空公司共享信息；

向其他航空公司，如聯(lián)運和代碼共享的合作方，以向您提供例如機場貴賓休息室，協(xié)助承運或在您的旅程發(fā)生中斷時幫助重新訂票等服務(wù)。我們只會在履行與您之間的合同所需范圍內(nèi)與其他航空公司共享信息；

第三方，比如大客戶或者機票代理人，他們以您的名義安排折扣價格、旅程的購買以及為您提供其他服務(wù)。我們僅在為履行與您的合同所需時，將此類數(shù)據(jù)分享給這些第三方；

我們認為以如下原因：（a）為適用法律、（b）為實施、建立、維護我們的合法權(quán)利、或（c）保護您或其他人的切身利益，向任何主管的執(zhí)法機構(gòu)、監(jiān)管機構(gòu)、政府機構(gòu)、法院或其他主管機構(gòu)披露是必要的；

與實際或潛在買方（及其代理和顧問）就任何實際或擬議的采購，合并或收購我們業(yè)務(wù)的任何部分進行溝通，但我們會通知買方必須僅將您的個人信息用于本隱私聲明所載之目的；

任何獲得您披露同意的其他人。

三、我們使用您個人信息的規(guī)則

我們會根據(jù)本隱私聲明的約定并為實現(xiàn)我們的產(chǎn)品與/或服務(wù)功能對所收集的個人信息進行使用。請您注意，您在使用我們的產(chǎn)品與/或服務(wù)時所提供的所有個人信息，或基于您的同意收集的個人敏感信息，除非您注銷賬號、刪除個人信息、撤銷同意或通過系統(tǒng)設(shè)置拒絕我們收集，否則將在您使用我們的產(chǎn)品與/或服務(wù)期間持續(xù)授權(quán)我們使用。在您撤銷同意或注銷賬號時，我們將停止使用并刪除您的個人信息。

我們會對我們的產(chǎn)品與/或服務(wù)使用情況進行統(tǒng)計，并可能會與公眾或第三方共享這些統(tǒng)計信息，以展示我們的產(chǎn)品與/或服務(wù)的整體使用趨勢。但這些統(tǒng)計信息不包含您的任何身份識別信息。

當我們展示您的個人信息時，我們會采用包括內(nèi)容替換、匿名處理方式對您的信息進行脫敏，以保護您的信息安全。

當我們要將您的個人信息用于本通知未載明的其它用途時，或基于特定目的收集而來的信息用于其他目的時，會通過您主動做出勾選的形式事先征求您的同意。

四、處理個人信息的法律依據(jù)

我們上述收集或使用個人信息的法律依據(jù)，將取決于相關(guān)的個人信息以及我們收集個人信息時的具體情況。

然而，我們通常會在下列情況下收集您的個人信息：（1）我們履行與您的合同時需要您填寫您的個人信息；（2）處理過程符合我們的合法商業(yè)利益，且此上沒有您的其他在先權(quán)利；或者（3）我們已經(jīng)征得您的同意。

在某些情況下，我們也可能有法律上的義務(wù)去收集您的個人信息，或者可能需要這些個人信息來保護您或其他人的切身利益。

如果我們以遵守法律要求之目的，或以履行與您之間的合同為目的，而要求您提供個人信息，我們將在要求您提供信息時明確說明上述目的，并告知您是否被強制要求下提供個人信息（以及如果您不提供個人信息可能導(dǎo)致的后果）。

如果我們因我們自身的合法利益（或任何第三方的合法利益）而收集或使用您的個人信息，此利益通常是為了：（1）運營我們的公司；（2）我們在必要時與您溝通，以向您提供我們的服務(wù)，以及（3）實現(xiàn)我們其他的合法商業(yè)利益，例如：為回復(fù)您的問題、改進我們的產(chǎn)品或服務(wù)、進行市場營銷或調(diào)查、防范違法行為之目的。我們可能還有其他的合法利益，如果可以，我們還將在相關(guān)時間向您釋明這些合法利益。

如果您對我們收集和使用個人信息的法律依據(jù)有任何疑義或需要進一步的信息，請按“如何聯(lián)系我們”標題下的詳細的聯(lián)系方式與我們聯(lián)系。

五、Cookies以及同類技術(shù)

我們使用cookies及其同類技術(shù)（統(tǒng)稱為“Cookies”）來收集和使用您的個人信息，包括：為您提供您感興趣的廣告。關(guān)于我們使用的cookies類型、為什么使用cookies以及如何控制cookies的更多信息，請參閱我們的《Cookie聲明》以了解更多信息。

六、我們?nèi)绾伪Ｕ夏膫€人信息安全

我們使用適合的技術(shù)手段和組織措施來保障我們所收集的您的個人信息。我們采取的措施旨在為您提供與處理您的個人信息產(chǎn)生的風險相匹配的安全保障級別。

我們會采取一切合理可行的措施，確保未收集無關(guān)的個人信息。我們只會在達成本通知所述目的所需的期限內(nèi)保留您的個人信息，除非需要延長保留期或受到法律的允許。

除非法律法規(guī)另有規(guī)定，您的個人信息我們將保存至您賬號注銷之日后的一個月。我們承諾這是為了保證您的消費者權(quán)益，您個人信息在我們須保存的最短期間。當您的個人信息超出我們所保存的期限后，我們會對您的個人信息進行刪除或匿名化處理。

如果我們終止服務(wù)或運營，我們會至少提前三十日向您通知，并在終止服務(wù)或運營后對您的個人信息進行刪除或匿名化處理。

七、數(shù)據(jù)保留

我們基于持續(xù)合法的展業(yè)需求（如向您提供您所需的服務(wù)或遵守適用的法律、稅務(wù)、會計要求），我們會保留從您處收集的個人信息。

如果我們不因持續(xù)合法的展業(yè)需求來處理您的個人信息，我們將刪除或?qū)⑵淠涿?，如果不能采取這類措施（比如，因您的個人信息已存儲在備份存檔中），則我們將安全地存儲您的個人信息，并在能夠刪除此類信息前，避免對其做進一步的處理。

八、您的數(shù)據(jù)保護權(quán)利

您享有以下數(shù)據(jù)保護的權(quán)利：

如果您有意訪問、更正、更新或要求刪除您的個人信息，您可以隨時通過“如何與我們聯(lián)系”標題下所提供的詳細聯(lián)系方式來聯(lián)系我們。此外，您有權(quán)拒絕我們處理您的個人信息，有權(quán)要求我們限制處理您的個人信息或請求攜帶您的個人數(shù)據(jù)。

您有權(quán)注銷您在成都航空的官網(wǎng)注冊用戶賬戶，您注銷賬戶后，我們將停止為您提供相應(yīng)的產(chǎn)品與/或服務(wù)，并依據(jù)您的要求，除法律法規(guī)另有規(guī)定外，我們將刪除您的個人信息。

您隨時有權(quán)選擇退訂我們發(fā)予您的市場營銷信息。我們會在征求您的同意的前提下，以電子郵件、短信等方式向您發(fā)送市場營銷信息，其中包括個性化的精準營銷信息，比如優(yōu)惠航線、產(chǎn)品或服務(wù)的價格折扣等。對于您希望接收哪些信息以及希望我們通過何種方式向您發(fā)送，我們會尊重您的選擇。您可以通過點擊我們發(fā)予您的營銷電子短信、郵件中的“取消訂閱”或“退訂”的鏈接來行使此權(quán)利；如果您還需選擇退訂其他有關(guān)營銷的信息，請使用“如何與我們聯(lián)系”標題下的詳細聯(lián)系方式來聯(lián)系我們。

同樣，如果我們在征得您的同意前提下收集并處理了您的個人信息，您有權(quán)隨時撤回您的同意。您撤回同意不會影響我們此前的任何處理行為的合法性，也不會影響依據(jù)法定理由而非基于您的同意而處理您的個人信息的合法性

您有權(quán)向數(shù)據(jù)保護執(zhí)法機構(gòu)投訴我們收集和使用您個人信息的行為。有關(guān)更多信息，請聯(lián)系您當?shù)氐臄?shù)據(jù)保護執(zhí)法機構(gòu)。如果您想在中國提起投訴，請聯(lián)系中華人民共和國互聯(lián)網(wǎng)信息辦公室及各省市的互聯(lián)網(wǎng)信息辦公室（“網(wǎng)信辦”）。

我們會根據(jù)可適用的數(shù)據(jù)保護法律，來回應(yīng)我們所收到的行使數(shù)據(jù)保護權(quán)利的數(shù)據(jù)主體請求。您可以通過“如何聯(lián)系我們”標題下所提供的詳細聯(lián)系方式來聯(lián)系我們，以行使這些權(quán)利。

九、《隱私聲明》的更新

我們可能不時地更新或修訂本隱私聲明的條款以適應(yīng)法律、技術(shù)、或商業(yè)的發(fā)展。我們更新本隱私聲明時，我們將以適當?shù)姆绞酵ㄖ苑衔覀冃抻嗠[私聲明的意義。若適用的數(shù)據(jù)保護法律要求我們在實質(zhì)修訂本隱私聲明時征得您的同意，我們將遵守法律的規(guī)定。

您可以在本隱私聲明的頂部查看本隱私聲明的最新更新日期。

十、如何聯(lián)系我們

若您對我們使用您的個人信息有任何疑問或意見，請通過以下方式聯(lián)系我們：

（1）聯(lián)系電話：956028

（2）聯(lián)系地址：四川省成都市雙流區(qū)廣牧路1號大飛機示范產(chǎn)業(yè)園，郵編610200

Privacy Statemen

ChengDu Airlines Co. Ltd. (“ChengDuAirlines” or “we”, “us”, “our”) respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights. This Privacy Notice applies to personal information that we collect through ChengDu Airlines’ Websites at http://m.cxbscp.com/, as well as personal information that we collect when you purchase or use our services (“Services”) through official channel such as booking travel with us.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.

This notice contains the following contents for your reference:

1. What personal information does ChengDu Airlines collect and why?

2. Who does ChengDu Airlines share your personal information with?

3. Rules for the use of your personal information

4. Legal basis for processing and cancelling personal information

5. Cookies and similar tracking technology

6. How does ChengDu Airlines keep your personal information secure?

7. Data retention

8. Your data protection rights

9. Updates to this Privacy Notice

10. Contact us

What personal information does ChengDu Airlines collect and why?

Personal information refers to various information recorded electronically or otherwise that can be used alone or in combination with others to identify a natural person or reflect the activity of a natural person.

Personally sensitive information refers to personal information that (1) is illegally provided or abused, (2) may endanger the safety of people and property, and (3) if breached, can easily result in damages to personal reputation, physical and/or mental health, or discriminatory treatment.

The personal information that we may collect about you broadly falls into the following categories:

I. Information that you provide voluntarily

We may ask you to provide following personal information voluntarily (if you do not provide the relevant information, you will not be able to enjoy certain services we provide, or the quality of service will be reduced):

1. Information related to your identification credentials, such as name, gender, date of birth, types of IDs(e.g. ID card, military officer ID, police ID, military soldier ID, Hong Kong and Macao residence permit, Taiwan residence permit, valid passport and other IDs), country of issuance, expiration date and number of ID, nationality, and contact information (name, telephone, e-mail address).

This type of information may be used for processing and managing our reservation and/or booking travel services, handling any compensation related to luggage or loss, and verifying and confirming identification prior to providing any services and products;

2.Contact information, such as your name, address, telephone number, email address and fax number. Such information may be used for the purpose of providing customer services, or online services, cargo transportation services; managing our activities and events, sending marketing information (e.g. special offers and promotional activities) and our additional services (e.g. insurance, hotel, shuttle and meals);

3.Membership information, such as member account number, password, personal information in the member account, member contact information, etc., for the use of acquiring frequent flyer membership and flight miles, mailing out membership card, participating in member activities and enjoying the services in the membership manual;

4.Flight information, such as flight date, itinerary, seat number, passenger type (infants, children, disabled military or police officer, adults, no-companion elderly, and special passengers, etc.) to provide you with services related to airport and travel, such as duty-free sales and travel package;

5. Online payment information, such as bank order number, payment method, payment amount, bank account, bill or itinerary mail address information.

5.Personal preferences (dining, seat, language) in order to help improve travel services or other services.

We use this personal information to facilitate your travel, provide you with other goods and services, to administer our frequent flyer program, and to provide you with information about us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Some of the personal information that you provide may include sensitive information, such as health-related information or information about your race or ethnicity, which we need for to improve our service provided to you and protect your own interests. We will request your consent when we ask you to provide your sensitive personal information.

II. Information that we collect automatically

When you visit our Website, we may collect certain information automatically from your device, including your Internet request, IP address, browser type, the language the browser uses to request, date and time of request, browser model, device type, unique device identification numbers, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.

Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.

Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below.

III. Information that we obtain from third party sources

From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

The types of information we collect from third parties include travel professionals, and others who assist in booking and arranging travel. We use the information we receive from these third parties to provide services to you and maintain the accuracy of the records we hold about you.

In general, we will use the personal information we collect from you only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

Who does ChengDu Airlines share your personal information with?

We may disclose your personal information to the following categories of recipients:

1.ChengDu Airlines and its subsidiaries, third party services providers and partners who provide data processing services to us (for example, to support the delivery of our services or to provide functionality on, or help to enhance the security of our Website); or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.

2.to other airlines, such as interline and codeshare partners, which furnish you with access to VIP airport lounges, perform part of the carriage, or assist with rebooking your flight should any disruption of your itinerary occur; We only share data with these airlines to the extent it is necessary for the performance of a contract with you.

3.to third parties, such as employers and travel professionals, who have arranged for discounts, purchase travel or provide other services on your behalf. We only share data with these third parties to the extent it is necessary for the performance of a contract with you.

4.From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.

5.The types of information we collect from third parties include travel professionals, and others who assist in booking and arranging travel. We use the information we receive from these third parties to provide services to you and maintain the accuracy of the records we hold about you.

6.In general, we will use the personal information we collect from you only for the purposes described in this Privacy Notice or for purposes that we explain to you at the time we collect your personal information. However, we may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.

Rules for the use of your personal information

When we want to use your personal information or collect information for purposes not specifically covered by this notice, we will ask you for your consent prior to any action.

We use the personal information collected in accordance with the terms of this Privacy Notice and for the purpose of implementing our products and/or services. Please note that all personal information you provide when using our products and/or services, or personally sensitive information collected with your consent, will be continuously used by us during your use of our products and/or services unless you delete your account, revoke your consent or reject our collection through system settings. We will stop using and delete this information when you revoke your consent or cancel your account.

We collect statistics on the use of our products and services and may share this information with the public or third parties to demonstrate the overall usage of our products and services. However, such statistics do not contain identifying information.

We will de-identify any personal information displayed in such manner, including the use of content replacement and anonymity to protect your information.

When we want to use your personal information or collect information for purposes not specifically covered by this notice, we will ask for your prior consent by the way you ticking the boxes positively.

Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you, (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear when asking and will advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), this interest will normally be to a)operate our company; b)communicating with you as necessary to provide our services to you and c) for our legitimate commercial interest, for instance, when responding to your queries, improving our products and services, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

Cookies and similar tracking technology

We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you, including to serve interest-based advertising. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Statement.

How does ChengDu Airlines keep your personal information secure?

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

We will take all reasonable and practicable steps to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period of time required to achieve the purposes stated in this Notice, unless an extension of the retention period is required or permitted by law.

Unless otherwise stipulated by laws and regulations, we will keep your personal information for one month after the date of your account cancellation. We promise that this is to guarantee your consumer rights and interests, and your personal information shall be kept by us for the shortest period of time. We will delete or anonymize your personal information after the expiry date.

If we terminate service or operation, we will notify you at least 30 days in advance and delete or anonymise your personal information after termination of service or operation.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights

You have the following data protection rights:

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below. In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.

You have the right to cancel your account of membership. After you cancel the account, we will stop providing you with the relevant products and/or services, and delete your personal information according to your request unless otherwise stipulated by laws and regulations.

You have the right to opt-out of marketing communications we send you at any time. We will ask for your approval and then send you marketing information by e-mail, text message, including personalized accurate marketing information, such as discount airline, product or service discount, and hope that we sent to you by what way, we will respect your choice regarding what information do you want to receive and how do you want us to send it to you. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other relevant marketing information, then please contact us using the contact details provided under the “How to contact us” heading below.

Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. If you wish to make a complaint in China, please contact the Cyberspace Administration of China and Cyberspace Affairs Commission of the provinces and municipalities (“CAC”).

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. You can contact us to exercise these rights using the contact details provided under the “Contact us” heading below.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “l(fā)ast updated” date displayed at the top of this Privacy Notice.

Contact us

If you have any questions or opinions upon any contents or issues specified in this Privacy Notice, please contact us via following methods.

(1) Tel: 956028

(2) Address: No.1 Guangmu Road, Shuangliu District, Chengdu, Sichuan (Postcode: 610200)